Eaton
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On-line double-conversion UPS provides pure sine wave AC output to server and network equipment in data centers and computer rooms.
  • Offers protected 208V and 120V network-grade output power for critical IT applications
  • Zero transfer time between on-line and battery modes for uninterrupted operation
  • UPS + step-down transformer offer power protection of both 208V and 120V network devices
  • Optional external battery packs provide additional runtime for extended-run applications
  • Optional WEBCARDLXE network interface required to use Auto Probe feature
  • 2-year limited warranty

Features

2U Double-Conversion UPS Protects Equipment against Damage, Downtime and Data Loss
This 208V and 120V 60 Hz UPS system maintains perfect output by converting AC input to DC, then reconverting UPS output to fully regulated sine wave AC with +/-2% voltage regulation in both on-line and battery modes. Featuring a 2.7kW capacity, high 0.9 power factor, 570 joules of surge suppression, true on-line operation with pure sine wave output and zero transfer time in on-line double-conversion mode, the SmartOnline® SU3000LCD2UHVTF double-conversion UPS provides the highest level of AC power protection and battery backup for critical network closet, computer room and data center equipment. With the included 2U step-down transformer, this 3kVA UPS system can support both low- and high-voltage equipment.
Set Power Strategies to Reflect Your Protection Priorities
Pick your power strategy, from precise power for sensitive systems to the highest possible electrical efficiency, while ensuring 100% uptime. Choose from four selectable strategies: Max Efficiency, Max Quality, Frequency Regulation and Auto Adaptive, which automatically offers increased efficiency when utility power conditions are good and enhanced power quality when power conditions are poor.
Individually Controllable Load Banks Let You Access and Control Outlets Remotely
The UPS and transformer combined feature 20 outlets in total—12 unswitched NEMA 5-15/20R on the transformer, six NEMA 6-15/20R on the UPS and one unswitched NEMA L6-20R on each. Four NEMA 6-15/20R outlets are split into two switchable load banks, allowing you to reboot select components or shed loads remotely.
Reliable, Expandable Battery Backup Keeps You Operational Through Power Outages
The field-replaceable, hot-swappable internal battery provides 13.5 minutes of support at half load (1350W) and five minutes at full load (2700W), keeping protected equipment operational through power failures. For mission-critical applications demanding scalable extended runtime, the UPS supports “smart” external battery packs, such as BP72V18-2US (sold separately). Both the internal batteries and sensor-enabled external battery packs are automatically sensed and configured during installation and replacement to offer accurate remaining runtime during outages and battery-age notifications. The intelligent battery management system with temperature-compensated charging extends battery life.
Automatic Bypass Maintains Utility Output During Fault Conditions
Auto-bypass mode keeps connected equipment powered and operational, even during UPS fault conditions.
Automatically Turns Back On When Power Is Restored
Battery-independent restart ensures automatic UPS power-up without user interaction after lengthy power outages, even when batteries are expired and require replacement.
Intuitive Front-Panel Interface for Convenient UPS Operation and Monitoring
The front-panel LCD screen reports UPS operating mode, detailed UPS status and site-power information, as well as a variety of advanced UPS setup and configuration options. LEDs indicate AC input/output, battery and fault status.
Advanced Communications Ports Allow for Automatic Saves and Shutdowns
RS-232 and HID-compliant USB ports connect to a computer running free downloadable PowerAlert® software to enable safe unattended file saves and system shutdown in case of a prolonged power failure. An EPO port connects the UPS to a contact closure switch to enable emergency inverter shutdown. Cables are included.
Optional WEBCARDLXE Network Interface Offers 24/7 Access
An accessory slot accommodates the optional Java-free HTML5-based WEBCARDLXE (sold separately) that enables full remote access for site power and UPS status monitoring, configuration, control and email notifications via secure web browser, SNMP, telnet or SSH. It supports 10/100 Mbps auto-sensing for optimum communication with an Ethernet network. Automated alerts help prevent accidental overloads, power loss and downtime. WEBCARDLXE 15.5.2 or later is required to use the Auto Probe feature, which can prevent costly service calls by automatically rebooting non-responsive network devices.
Versatile Installation Options in Your Data Center or Network Closet
Hardware is included for mounting the UPS system and transformer in 4U of space in an EIA-standard 19-inch 4-post rack. Use two optional 2POSTRMKITWM kits for 2-post rack mounting or the optional 2-9USTAND for mounting in an upright tower position (both accessories sold separately). The 10-ft. (3.05 m) input power cord with NEMA L6-20P plug connects to any compatible AC outlet.

Package Includes

  • SU3000LCD2UHVTF 2U SmartOnline Double-Conversion UPS
  • SU5000XFMRT2U20 2U 208V to 120V Step-Down Isolation Transformer
  • USB cable
  • DB9 cable
  • EPO cable
  • Rack-mounting hardware
  • Owner’s manual
Cisco compatible Energy-Efficient Green Solutions RoHS compliant VMware ready application

Specifications

OVERVIEW
UPC Code037332241719
UPS TypeOn-Line
INPUT
Input PhaseSingle-Phase
Rated input current (Maximum Load)14.97A
Nominal Input Voltage(s) Supported208V AC
UPS Input Connection TypeL6-20P
UPS Input Cord Length (ft.)10
Recommended Electrical Service208V 20A
Maximum Input Amps15
OUTPUT
Output Capacity (VA)3000
Output Capacity (kVA)3
Output Capacity (Watts)2700
Output Capacity (kW)2.7
Output Capacity DetailsOVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% for 3 minutes, 150% for 30 seconds and >150% for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits).
Power Factor  0.9
Crest Factor  3:1
Nominal Voltage DetailsIMPORTANT! Please ensure the UPS is configured for 208V output when used with the included step-down transformer module
Frequency Compatibility60 Hz
Frequency Compatibility DetailsIMPORTANT! Please ensure the UPS is configured for 60Hz output when used with the included step-down transformer module
Output Voltage Regulation (Line Mode)+/- 2%
Output Voltage Regulation (Economy Line Mode)+/- 10%
Output Voltage Regulation (Battery Mode)+/- 2%
Load Management Receptacles  Two switchable outlet load banks (2 NEMA 6-15/20R outlets per bank)
Output Circuit BreakersIncluded 2U transformer module includes four 20A 120V circuit breakers (each protects 3 NEMA 5-15/20R outlets).
Output AC Waveform (AC Mode)Pure Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported120V; 208V
Output Receptacles(12) 5-15/20R; (6) 6-15/20R; (2) L6-20R
Individually Controllable Load Banks  Yes
BATTERY
Battery TypeValve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)  5 min. (2700W)
Runtime Half Load (min.)  13.5 min. (1350W)
Expandable RuntimeYes
External Battery Pack Compatibility   BP72V18-2US  (multi-pack compatible)
DC System Voltage (VDC)72
Battery Recharge Rate (Included Batteries)3.0 hours from 10% to 90% (typical, full load discharge)
Battery AccessFront panel battery access door
Internal UPS Replacement Battery Cartridge RBC72S 
Battery Replacement DescriptionHot-swappable, replaceable batteries
VOLTAGE REGULATION
Voltage Regulation DescriptionOnline, double-conversion power conditioning
Overvoltage Correction  2% output voltage regulation during overvoltages to 288
Undervoltage Correction  2% output voltage regulation during undervoltages to 160V (100% load), 130V (70% load), 100V (30% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD DisplayInteractive front-panel LCD interface reports UPS operating mode, detailed UPS status and site-power information; LCD interface also enables a variety of advanced UPS setup and configuration options
Switches5 front panel switches: On/Off, Up, Down and Escape
Alarm Cancel OperationPower-fail alarm can be silenced by following on-screen prompts
Audible AlarmAudible alarm indicates power failure, low battery, overload and fault
LED Indicators4 front panel LEDs: AC input (green), AC output (green), Battery (yellow), Fault (red)
SURGE / NOISE SUPPRESSION
UPS Dataline Suppression DetailsSingle line dialup / network dataline protection included
EMI / RFI AC Noise Suppression  Yes
AC Suppression Joule Rating  570
AC Suppression Response Time  Instantaneous
PHYSICAL
Primary Form FactorRackmount
Rack Height  4U
Cooling MethodFan
Installation Form Factors Supported with Included Accessories4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories2 post rackmount ( 2POSTRMKITWM ); Tower ( 2-9USTAND )
Minimum Required Rack Depth (inches)28
Minimum Required Rack Depth with External Battery Pack (cm)77
Minimum Required Rack Depth with External Battery Pack (in.)30.25
Minimum Required Rack Depth without External Battery Pack (cm)74
Minimum Required Rack Depth without External Battery Pack (in.)29.25
Optional Mounting Accessory NotesQuantity two  2POSTRMKITWM  accessories are required for 2 post rackmount installation; Quantity one  2-9USTAND  accessory required for upright tower installation
Primary UPS Depth (mm)616
Primary UPS Height (mm)177
Primary UPS Width (mm)440
Shipping Dimensions (hwd / in.)30.00 x 40.00 x 25.00
UPS Housing MaterialMetal
UPS Power Module Dimensions (hwd, in.)6.96 x 17.34 x 24.25
UPS Power Module Weight (kg)60.70
UPS Power Module Weight (lbs.)133.82
Unit Dimensions (hwd / in.)6.960 x 17.320 x 24.250
Unit Weight (lbs.)133.820
Mounting Details4 post installation accessories included (2 sets)
ENVIRONMENTAL
Operating Temperature Range32° to 104°F (0° to 40°C)
Storage Temperature Range5° to 122°F (-15° to 50°C)
Relative Humidity5 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  933
AC Economy Mode BTU / Hr. (Full Load)588
AC Mode Efficiency Rating (100% Load)>90%
AC Economy Mode Efficiency Rating (100% Load)>95%
Online Mode Heat Dissipation (BTU/Hr) @ Full Load  933
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load  1399
Audible Noise<50dB at front side 1M
COMMUNICATIONS
Network Management Cards WEBCARDLXE 
Network Monitoring Port DescriptionSupports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 plus assignable contact closure pin functions for On-battery, On bypass, Output-on and Low-battery conditions and remote Shutdown, Output-off, Reboot and Power-toggle operations
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications CableUSB and DB9 cabling included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card DescriptionNetwork management card optional
Communications InterfaceContact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time  0 ms
Low Voltage Transfer to Battery Power (Setpoint)160V (100% load), 140V (66% load), 120V (33% load)
High Voltage Transfer to Battery Power (Setpoint)288V
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time; Auto Probe Monitoring (requires WEBCARDLXE)
Green Energy-Saving FeaturesHigh efficiency economy mode operation; Individually controllable load banks
Grounding DetailsBack panel grounding lug included
APPLICATIONS
UPS ApplicationsHigh-End Desktop/Small Network
STANDARDS & COMPLIANCE
Product CertificationsCSA (Canada); UL 1778
Product ComplianceRoHS; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$250,000 Ultimate Lifetime Insurance 

Questions & Answers

More Q&As may be available on the SU3000LCD2UHVTF model support page.

Accessories

UPS Battery Packs

  Model Number Description
External 72V 2U Rack/Tower Battery Pack for Select UPS Systems (BP72V18-2US) BP72V18-2US BP72V18-2US External 72V 2U Rack/Tower Battery Pack for Select UPS Systems (BP72V18-2US)

UPS Replacement Batteries

  Model Number Description
Replacement Battery Cartridge for Select 72V SmartOnline UPS Systems RBC72S RBC72S Replacement Battery Cartridge for Select 72V SmartOnline UPS Systems

Power Distribution Units (PDUs)

  Model Number Description
1.9-3.8kW Single-Phase 120–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 16A Input, 1U Rack-Mount PDU12IEC PDU12IEC 1.9-3.8kW Single-Phase 120–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 16A Input, 1U Rack-Mount

Power Cords and Adapters

  Model Number Description
Computer Power Cord, NEMA L6-20P to C13 - Heavy-Duty, 15A, 250V, 14 AWG, 6 ft. (1.83 m), Black P011-006 P011-006 Computer Power Cord, NEMA L6-20P to C13 - Heavy-Duty, 15A, 250V, 14 AWG, 6 ft. (1.83 m), Black
Power Extension Cord/Splitter, NEMA L6-20P to 2x NEMA L6-20R Y Splitter, Heavy-Duty - 20A, 250V, 10 AWG, 1 ft. (0.31 m), Black P039-001-2 P039-001-2 Power Extension Cord/Splitter, NEMA L6-20P to 2x NEMA L6-20R Y Splitter, Heavy-Duty - 20A, 250V, 10 AWG, 1 ft. (0.31 m), Black
Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black P040-006 P040-006 Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black
Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 10 ft. (3.05 m), Black P040-010 P040-010 Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 10 ft. (3.05 m), Black
Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 12 ft. (3.66 m), Black P040-012 P040-012 Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 12 ft. (3.66 m), Black
Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 14 ft. (4.27 m), Black P040-014 P040-014 Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 14 ft. (4.27 m), Black

Network Interfaces and Sensors

  Model Number Description
WEBCARDLXE Network Management Card for Select UPS Systems, TAA WEBCARDLXE WEBCARDLXE WEBCARDLXE Network Management Card for Select UPS Systems, TAA

Accessories

  Model Number Description
2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components 2POSTRMKITHD 2POSTRMKITHD 2-Post Rack-Mount Installation Kit of 2U and Larger UPS, Transformer and Battery Pack Components
2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems 2POSTRMKITWM 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems

Services & Extended Warranties

Preventive Maintenance

Part Number Description
TL0005NXXX6009UC UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
TLWFLN72XX6009UC 2-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems
TLWFLN73XX6009UC 3-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems
TLWFLN75XX6009UC 5-Year Onsite Service Contract -2501-6000 VA UPS, Smart, SMX, SU systems

Extended Warranty

Part Number Description
TL9SW3Y3000UC 3-Year Extended Warranty SU 2501-3000 VA UPS systems
TL9SW5Y3000UC 5-Year Extended Warranty SU 2501-3000 VA UPS systems

Unpacking & Assembly

Part Number Description
TLAS00NXXX6009UC UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS

Installation

Part Number Description
TLSU05NXXX6009UC UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.