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Possible Product/Country Incompatibility

This product may be incompatible with your voltage or frequency, or it may be designed to comply with the standards or usage in another country. [MP0042]

$362.59 Avg. Price
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Provides complete battery backup and power protection for connected equipment in a network closet or small business network.

  • 500VA line interactive 1U rack/tower UPS
  • 230V 50 / 60Hz nominal output
  • Optional WEBCARDLX with latest version of PADM20 supports Auto Probe feature
  • Front panel status LEDs; 1 switched output load bank
  • C14 input; 6 C13 outlets; 2 C13 to C14 cables
  • 2-year limited warranty

Features

  • SMX500RT1U .5 kVA / 500VA / 300 watt line interactive UPS
  • 1U rack / tower compatible form factor
  • IEC C14 input;  6 IEC C13 output receptacles
  • Installed depth of only 11.8 in / 29.8 cm
  • Large internal batteries offer runtimes of 14.6 minutes at half load (250VA/150 watts) and 3.2 minutes at full load (500VA/300 watts)
  • Intelligent battery management system extends battery life
  • Maintains regulated 230V nominal output during brownouts as low as 187V
  • Includes 6 UPS-supported outlets, with one single-outlet load bank for remote load shedding or rebooting of an individual device
  • USB & Serial ports enable data-saving unattended shutdown when used with PowerAlert software, available via FREE download from tripplite.eaton.com/products/power-alert
  • Compatible with UPS management card options TLNETCARD, WEBCARDLX and SNMPWEBCARD
  • Optional WEBCARDLX (sold separately) with the latest version of PowerAlert Device Manager firmware (PADM20) provides enhanced remote management capabilities
  • PADM20 and PowerAlert Element Manager (PAEM) form a powerful tool for expanding maintenance functions in large installations, including firmware update checks and backup and restoration of device configurations
  • IP-based Auto Probe detects lost connectivity and restores service autonomously
  • Supports WatchDog software application to restore operation to locked equipment through soft reboot of application, OS or hard power off/on reboot of connected equipment - ideal for unattended kiosk applications (requires optional WATCHDOGSW)
  • Emergency Power Off (EPO) interface with cable
  • Multi-function audible alarms and set of 5 front panel LEDs
  • C14 inlet accepts user-supplied AC power cord with country specific plug
  • Network-grade AC surge suppression
  • Field-replaceable, hot-swappable internal UPS batteries
  • Optional PDUBHV10 bypass PDU enables hot-swappable UPS replacement with no disruption to connected equipment

Package Includes

  • SMX500RT1U 500VA 300W 230V Line-Interactive UPS with 6 Outlets
  • USB cable
  • DB9 cable
  • EPO cable
  • (2) C13-to-C14 AC power cords, 1.8 m
  • Rack-mounting hardware
  • Owner’s manual
Cisco compatible RoHS compliant VMware ready application

Specifications

OVERVIEW
UPC Code037332119254
UPS TypeLine-Interactive
INPUT
Input PhaseSingle-Phase
Rated input current (Maximum Load)7A (Maximum input with 300W UPS and 1310W surge-only loads)
Nominal Input Voltage(s) Supported230V AC
Nominal Input Voltage DescriptionAccepts inputs between 187 and 265V for AC mode operation
UPS Input Connection TypeC14 inlet
UPS Input Connection DescriptionC14 inlet accepts user-supplied AC power cord with country-specific plug; Includes 2 1.8m C13 to C14 power cables
Input Circuit Breakers7A thermal breaker
Maximum Input Amps7
OUTPUT
Output Capacity (VA)500
Output Capacity (kVA)0.5
Output Capacity (Watts)300
Output Capacity (kW)0.3
Power Factor  0.6
Nominal Voltage Details230v nominal inverter output voltage
Frequency Compatibility50 / 60 Hz
Frequency Compatibility DetailsAutomatic frequency selection; 50Hz (46-54Hz) / 60Hz (56-64Hz)
Output Voltage Regulation (Line Mode)-8%, +15%
Output Voltage Regulation (Battery Mode)+/- 5%
Included Output Power CablesTwo 1.8m IEC320-C13 to C14 load jumper cables
UPS Output Receptacles (Surge Suppression Only)5 UPS outlets, 1 surge-only outlet
Load Management Receptacles  One switchable single-outlet C13 load bank
Hot-Swap PDU optionsPDUBHV10 (2U / 8 C13 outlets)
Output AC Waveform (AC Mode)Sine wave
Output AC Waveform (Battery Mode)PWM sine wave
Nominal Output Voltage(s) Supported220V; 230V; 240V
Output Receptacles(6) C13
Output Amp Capacity2.17A maximum (UPS outlets) / 7A maximum (UPS + Surge-only Outlets)
Individually Controllable Load Banks  Yes
BATTERY
Battery TypeValve Regulated Lead Acid (VRLA)
Runtime Full Load (min.)  3 min. (300W)
Runtime Half Load (min.)  14 min. (150W)
DC System Voltage (VDC)12
Battery Recharge Rate (Included Batteries)Less than 12 hours to 90%
Battery AccessBattery access door
Internal UPS Replacement Battery CartridgeIMPORTANT BATTERY REPLACEMENT INFORMATION > Use Tripp Lite RBC12V-1U replacement battery for SMX500RT1U models with the Series Number AG-03AD listed on the UPS nameplate (Sold since 2021); For all prior versions of SMX500RT1U, use Tripp Lite  RBC62-1U  replacement battery; Contact Tripp Lite customer service for additonal information
Battery Replacement DescriptionHot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation DescriptionAutomatic voltage regulation (AVR) maintains line power operation with input voltage as low as 187
Undervoltage Correction  Input voltages between 187 and 215 are boosted by 14%
USER INTERFACE, ALERTS & CONTROLS
Switches2 Switches control off/on power status and alarm-cancel/self-test operation
Alarm Cancel OperationPower-fail alarm can be silenced using alarm-cancel switch
Audible AlarmAudible alarm indicates power-failure, overload and low-battery conditions
LED Indicators5 LEDs indicate line power, battery power, overload, voltage regulation and battery low/replace status
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression  Yes
AC Suppression Joule Rating  480
PHYSICAL
Primary Form FactorRackmount; Tower
Rack Height  1U
Installation Form Factors Supported with Included Accessories2 post 19 inch rackmount; 2 post front mount; 4 post 19 inch rackmount; Tower
Minimum Required Rack Depth (inches)15
Primary UPS Depth (mm)286
Primary UPS Height (mm)44
Primary UPS Width (mm)440
Shipping Dimensions (hwd / in.)4.20 x 15.80 x 21.00
Shipping Weight (lbs.)17.70
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)1.73 x 17.32 x 11.26
UPS Power Module Weight (kg)8.03
UPS Power Module Weight (lbs.)17.7
Unit Dimensions (hwd / in.)1.730 x 17.320 x 11.260
Unit Weight (lbs.)16.310
Mounting DetailsIncluded mounting brackets provide front-rail installation in 2 or 4 post racks, plus upright tower configurations
ENVIRONMENTAL
Operating Temperature Range32° to 104°F (0° to 40°C)
Storage Temperature Range5° to 122°F (-15° to 50°C)
Relative Humidity0-95% non-condensing
AC Mode BTU / Hr. (Full Load)  35
AC Mode Efficiency Rating (100% Load)97%
Audible Noise45 dBA maximum, front side 1m
COMMUNICATIONS
Network Management Cards WEBCARDLXE 
Network Monitoring Port DescriptionSupports detailed monitoring of UPS and site power conditions
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications CableUSB and DB9 cabling included
WatchDog CompatibilitySupports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card DescriptionNetwork management card optional
Communications InterfaceUSB (HID enabled); DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time  2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint)187
High Voltage Transfer to Battery Power (Setpoint)264
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic Voltage Regulation (AVR); Hot swappable batteries; Remote management; Surge/noise protection
Green Energy-Saving FeaturesGreater than 95% efficiency - GREEN UPS; Individually controllable load banks
Grounding DetailsBack panel grounding lug
APPLICATIONS
UPS ApplicationsLarge Network; High-End Desktop/Small Network
STANDARDS & COMPLIANCE
Product CertificationsCSA (Canada); IEC/EN 62040; UL 1778
Product ComplianceRoHS; CE (Europe); EAC (Belarus, Kazakhstan, Russia)
WARRANTY & SUPPORT
Product Warranty Period (International)2-year limited warranty

Questions & Answers

More Q&As may be available on the SMX500RT1U model support page.

Accessories

Power Distribution Units (PDUs)

  Model Number Description
1.9-3.8kW Single-Phase 120–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 16A Input, 1U Rack-Mount PDU12IEC PDU12IEC 1.9-3.8kW Single-Phase 120–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 16A Input, 1U Rack-Mount
200-250V 10A Single-Phase Hot-Swap PDU with Manual Bypass - 6 C13 Outlets, 2 C14 Inlets, 1U Rack/Wall PDUBHV101U PDUBHV101U 200-250V 10A Single-Phase Hot-Swap PDU with Manual Bypass - 6 C13 Outlets, 2 C14 Inlets, 1U Rack/Wall

Network Interfaces and Sensors

  Model Number Description
WEBCARDLXE Network Management Card for Select UPS Systems, TAA WEBCARDLXE WEBCARDLXE WEBCARDLXE Network Management Card for Select UPS Systems, TAA

Services & Extended Warranties

Preventive Maintenance

Part Number Description
TL0005NXXX6009UC UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
TLWFLN72XX2509UC 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
TLWFLN73XX2509UC 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
TLWFLN75XX2509UC 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems

Extended Warranty

Part Number Description
TL5SW5Y0950UC 5-Year Extended Warranty Smart & SMX 0-950 VA UPS systems

Unpacking & Assembly

Part Number Description
TLAS00NXXX6009UC UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS

Installation

Part Number Description
TLSU05NXXX6009UC UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS

Products

Applications

Where to Buy

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Resellers

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We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.