Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Insurance Coverage

Your SMART1000RM2UN comes with $250,000 Ultimate Lifetime Insurance coverage.

Learn More

Insurance Claims

How to make an insurance claim

Adding or Replacing UPS Batteries

Replacement Batteries

Battery Model Number	RBC24V-LCD
2U UPS Replacement Battery Cartridge for Select UPS
Information & Pricing
Quantity Required	1
UPS Compatibility	Models with LCD display
Notes	Current version uses RBC24V-LCD ; Prior versions used RBC92-2U ; Check the label inside the battery door to verify the appropriate replacement battery part number

External Battery Packs

This UPS does not allow external batteries to be attached to extend runtime.

Questions & Answers

How often should I run the self-test feature on my UPS?

On select models, the self-test feature allows the user to test the condition of the battery in the UPS. You should plan to run this test at least once a month. Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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Why did my load drop when running a self-test?

In extreme cases, running the self-test could cause the UPS to shut down. On select models, a certain voltage range is required to maintain power to the unit. During the self-test, if voltage drops to an unusable range, the UPS could shut down. In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement. Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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Parts & Accessories

UPS Replacement Batteries

	Model Number	Description
	RBC24V-LCD	2U UPS Replacement Battery Cartridge for Select UPS

Power Distribution Units (PDUs)

Compare

	Model Number	Description
	PDU1215	1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
	PDUB151U	100-125V 12A Single-Phase Hot-Swap PDU with Manual Bypass - 6 NEMA 5-15R Outlets, 2 5-15P Inputs, 1U Rack/Wall
	PDUMH15	1.4kW Single-Phase Local Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
	PDUMH15AT	1.4kW Single-Phase Local Metered Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
	PDUMH15ATNET	1.4kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V 5-15P 15A Inputs, 8 5-15R Outputs, 1U, TAA
	PDUMNH15	1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12 ft. (3.66 m) Cord, 1U Rack-Mount, TAA
	PDUNV	1.9-3.8kW Single-Phase 120-240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 with 5 Adapters, 10 ft. (3.05 m) Cord, 1U Rack-Mount

Power Cords and Adapters

Compare

	Model Number	Description
	P006-006-13LA	Computer Power Cord, NEMA 5-15P to Left-Angle C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black
	P006-006-13RA	Computer Power Cord, NEMA 5-15P to Right-Angle C13 - 10A, 125V, 18 AWG, 6 ft. (1.83 m), Black
	P007-002	Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 2 ft. (0.61 m), Black
	P007-006	Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 6 ft. (1.83 m), Black
	P007-010	Computer Power Cord, NEMA 5-15P to C13 - Heavy-Duty, 15A, 125V, 14 AWG, 10 ft. (3.05 m), Black
	P010-012	Desktop Computer Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 12 ft. (3.66 m), Black
	P019-004	Power Cord, NEMA 5-15P to C15 - Heavy-Duty, 15A, 125V, 14 AWG, 4 ft. (1.22 m), Black
	P019-008	Power Cord, NEMA 5-15P to C15 - Heavy-Duty, 15A, 125V, 14 AWG, 8 ft. (2.43 m), Black
	P023-001	Heavy-Duty Power Extension Cable, NEMA L5-15R to NEMA 5-15P - 15A, 120V, 14 AWG, 1 ft. (0.31 m), Black
	P034-010	Computer Power Cord, C19 to NEMA 5-15P - Heavy-Duty, 15A, 125V, 14 AWG, 10 ft. (3.05 m), Black

USB Cables

	Model Number	Description
	U022-010	USB 2.0 A to B Cable (M/M) - 10 ft. (3.05 m)

Accessories

Compare

	Model Number	Description
	2-9USTAND	2U to 9U Tower Stand Kit for Select Rack-Mount UPS Systems
	2POSTRMKITWM	2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
	4POSTRAILKITWM	SmartRack 4-Post 1U Universal Adjustable Shelf Kit for Wall-Mount Racks
	UPSHDEARKIT	Heavy-Duty 2-post Front Mounting Ear Kit

Part Number	Description
0005NXXX-6009UC	UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
5SW5Y-1400UC	5-Year Extended Warranty Smart & SMX 951-1400 VA UPS systems
AS00NXXX-6009UC	UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
SU05NXXX-6009UC	UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
WFLN72XX-2509UC	2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN73XX-2509UC	3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN75XX-2509UC	5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems

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Main	+1 773-869-1111
Fax	+1 (773) 869-1329

Product Status Current Model Number: SMART1000RM2UN