We offer a number of free stencils to help with datacenter planning. For a complete list of stencils together with installation instructions, please see the Visio Stencils for Data Center Planning page.

Product Warranty

Product Warranty Period (Worldwide)

4-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 4 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Extended Warranties

Eaton offers the following extended warranty options for your B093-008-2E4U-M.

Model Number	Description
WEXT1J	Extended Warranty and Technical Support for Select Products – KVM, PDU, Inverters

Questions & Answers

How Can I Exit A Pmshell Session?

After establishing a pmshell session using their Tripp Lite Console Server, a user may exit a pmshell session to a port by typing "~." Users connecting using OpenSSH-based terminals (most Mac and Linux computers) will need to use two tildes "~~.". Note: If the tilde character is printing to the screen, the key may be getting held down too long. When this command is executed properly, the tilde and period characters will not print to the screen and the user will be returned to the Console Server prompt. Please see section 15.2.1 of the manual for more details on pmshell commands here For more details on pmshell commands, please see section 15.2.1 of the manual here.

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Why Can’t I Access My Serial Device On Port 1 Of My Tripp Lite Console Server, But I Can Access The Same Device On Other Ports?

By default, Port 1 is configured for Local Console Mode, which allows access to the terminal used to configure the console server. To allow general serial access to a connected device, set Port 1 to Console Server Mode. For more details on how to configure a Tripp Lite Console Server’s serial ports, please review Section 4.1 of the owners manual.

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How do I view a Tripp Lite Console Server's serial number remotely?

Tripp Lite B094 and B095 console servers with firmware version 3.11 and above can report their serial number remotely. As of this writing, B096 console servers do not report their serial number remotely. Please see below for two methods of obtaining a console server serial number remotely. Method 1: Web GUI 1) Access the console server using a web browser and an HTTPS connection (HTTP is disabled by default). 2) Click “Status: Support Report”. 3) Scroll down to the “Feature Set” section and the serial number will be listed if the console server supports this feature. Method 2: CLI 1) Access the console server’s CLI via any of the supported and enabled methods (Telnet, SSH, etc.). 2) Type “sudo showserial” and the console server will return the serial number or “No serial number information available” if the console server does not support this feature. Note: If logged in as the root user, omit “sudo” from the command.

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Are Tripp Lite Console Servers Affected By CVE-2019-8912?

No, af_alg support is not compiled on Tripp Lite console servers and the CryptoAPI userspace API is not enabled or available on them. Therefore, Tripp Lite Console Servers are NOT affected by CVE-2019-8912. For more on CVE-2019-8912, see: https://nvd.nist.gov/vuln/detail/CVE-2019-8912

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Parts & Accessories

Copper Network Cables

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	Model Number	Description
	N001-003-BK	Cat5e 350 MHz Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE - Black, 3 ft. (0.91 m)
	N001-006-BK	Cat5e 350 MHz Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE - Black, 6 ft. (1.83 m)
	N001-010-BK	Cat5e 350 MHz Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE - Black, 10 ft. (3.05 m)
	N001-015-BK	Cat5e 350 MHz Snagless Molded (UTP) Ethernet Cable (RJ45 M/M), PoE - Black, 15 ft. (4.57 m)

Network Adapters

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	Model Number	Description
	B090-A9F	Modular Serial Adapter Straight-Through Wiring (DB9 F to RJ45 F)
	B090-A9F-X	Modular Serial Adapter Crossover Wiring (DB9 F to RJ45 F)
	B090-A9M	Modular Serial Adapter (DB9 M to RJ45 F)

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Product Status Current Model Number: B093-008-2E4U-M