Product Status Current Model Number: SS361220
12-Outlet Power Strip with Surge Protection, (10-15A & 2-20A), 15 ft. (4.57 m) Cord, 1650 Joules, 36 in. length
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This product is covered by a Lifetime Limited Warranty (coverage details)Create a Support Ticket
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Product Warranty
Product Warranty Period (Worldwide)
This product is covered by a Lifetime Limited Warranty (coverage details)
Questions & Answers
Please do not plug a surge protector into a UPS. This may void the UPS warranty. Tripp Lite UPS products have surge suppression. For additional surge protection, plug a Tripp Lite surge protector into a wall outlet and plug the UPS into the surge protector. Please remember that the equipment you want to run during a power loss must be plugged into only the battery side of the UPS. For additional outlets, plug a Tripp Lite power strip into the UPS. Do not overload the UPS.
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Some Tripp Lite Audio/Video surge protectors are equipped with an audible alarm. This feature immediately alerts you to damaged internal protection circuitry. If the surge protector is the source of the alarm, your unit requires replacement.
There are a few reasons why the audible alarm will sound:
1. A power surge occurred that damaged the unit's internal components.
2. In the event that the surge protector has been in service for a number of years, the internal protection components of the unit may have expired.
3. The unit may be faulty.
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In the event that a power surge has occurred, and one or more devices connected to a Tripp Lite surge protector have been damaged, you may be eligible to file a claim under our Ultimate Lifetime Insurance program. However, to make an eligible claim regarding a Network surge protector, a Tripp Lite AC line surge protector must also be used in conjunction with it. Also, the surge protector can be replaced under warranty. Please see the link below for further details about Tripp Lite's Ultimate Lifetime Insurance Policy and the steps required to file a claim:
https://www.tripplite.com/support/insurance-claims
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Almost all Tripp Lite surge protectors are designed to operate silently. If the unit is the source of any type of sound, such as a humming, crackling, or popping noise, the surge protector requires replacement.
Here are some reasons why the surge protector may produce abnormal sounds:
1. A power surge occurred that damaged its internal components.
2. If the surge protector has been in service for a number of years, the internal protection components of the unit may have expired.
3. The unit may be faulty.
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The Protection Present/Protected LED indicates that the internal components of the surge protector are providing surge suppression. If this LED turns off, the unit has an internal problem and requires replacement.
Here are the three most common reasons why the LED may not be lit:
1. Your unit has taken a surge hit, causing the internal components, as designed, to absorb the surge and protect the connected equipment.
2. Over time, the internal components of the unit can expire from multiple surge hits.
3. The LED may be faulty.
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More Q&As may be available on the SS361220 product page.
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